Shipping & Policies

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Frequently Asked Questions

Are your items handmade?

Yep! Every physical piece is designed and handcrafted in Utah by Ruth & Blitz (my service dog and sidekick). Digital files are also original designs made with love!

Can I resell or share your digital files?

Nope! Digital files are for personal use only — no reselling, sharing, or commercial use. Blitz enforces this rule with serious puppy side-eye. 👀🐾

Do you take custom orders?

Yes! I love creating personalized charms, name tags, or custom tweaks to designs. Just send me a message and we can chat about your idea.

How do I get my digital download?

After checkout, Etsy sends you a link to download your files instantly. No waiting, no shipping costs — instant creativity!

How are physical items shipped?

I carefully package all items to arrive safe and sound. Tracking information is always included so you can follow your order’s adventure.

What if I have an issue with my order?

Please reach out to me right away! I want you to love your item, and I’ll do my best to make things right.

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